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Terms of Service

Last updated: May 2026

1. Acceptance of Terms

By accessing and using the promisahealth.com Site or engaging Promisa Health LLC for credentialing services, you agree to be bound by these Terms of Service. If you do not agree, do not use our Site or services.

2. Services Described

Promisa Health LLC provides credentialing services including initial credentialing, payer enrollment, ongoing compliance, and hospital privileging support. All services are performed on a fee-for-service basis as outlined in separate service agreements.

3. Intellectual Property

All content on the Site, including text, graphics, logos, and code, is the property of Promisa Health LLC or its licensors. You may not reproduce, distribute, or transmit any content without prior written permission.

4. User Responsibilities

You agree to:

  • Provide accurate and complete information
  • Comply with all applicable laws and regulations, including HIPAA
  • Not use our services for unlawful purposes
  • Maintain confidentiality of any credentials provided to us

5. Limitation of Liability

Promisa Health LLC is not liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the Site or services. Our total liability is limited to the amount you paid for services in the preceding 12 months.

6. Disclaimer of Warranties

The Site and services are provided "as is" without warranties of any kind. We do not warrant that services will be uninterrupted, error-free, or achieve specific timelines, as credentialing outcomes depend on payer and regulatory bodies outside our control.

7. Indemnification

You agree to indemnify and hold harmless Promisa Health LLC from any claims, damages, or costs arising from your violation of these Terms or use of our services.

8. Termination

Either party may terminate service with written notice. Upon termination, we will return or securely destroy your information according to HIPAA requirements.

9. Governing Law

These Terms are governed by the laws of Florida, without regard to conflicts of law principles.

10. Contact

Questions about these Terms? Contact us at:

Promisa Health LLC
1451 W. Cypress Creek Rd., Suite 300
Fort Lauderdale, FL 33309
info@promisahealth.com
(561) 933-9828